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Answers for the things people ask most. Still stuck? Contact support.
Aria is a place to meet AI characters and continue a story with them over time. Characters remember details you share, and you can create images and short videos together.
No. You can start as a guest with up to 5 AI replies. Create an account to keep your conversation, sync across devices and generate media.
Browse Discover, tap a category, or use search. Open a profile and choose Start Chat. If you already have a conversation, the same button resumes it.
Credits are the single currency for AI replies, images and videos. Text replies cost 1 credit, images 10, and a 5-second video 80. Your balance is always shown before you spend.
Free accounts receive daily credits. You can also buy a credit pack or subscribe to Plus or Pro from Membership. Prices and included credits are shown before checkout.
Failed or canceled generations are refunded automatically. The task card explains what happened and lets you retry without paying twice.
Yes. Open Membership and choose Manage subscription. Your plan stays active until the end of the current billing period.
Usually 1–2 minutes. You can keep chatting or close the app; the task continues and appears in your library when it finishes.
Some prompts can't be generated under our content policy. You're not charged when this happens. Try describing a different scene.
Every completed generation is added to My Library. Deleting it there keeps the chat message but marks the media as removed.
Go to Settings → Account → Delete account. You'll have a 7-day grace period where signing in cancels deletion. After that, your content is removed.
Only you. Characters and other users can't read them. Our safety team reviews reported content only when necessary, and all access is audited.
Settings → Privacy & Safety → Download my data. We'll email an archive within 7 days. You can request once every 30 days.
Long-press a message, open a character's menu, or use the media viewer to report. We review reports within 24 hours. You can follow progress from the report link.
Open the conversation menu and choose Block character, or use Settings → Privacy & Safety to review and unblock.
Aria is entertainment, not a substitute for professional care. If you're in immediate danger, contact your local emergency service. Support can point you to resources but can't provide crisis care.
Still need help?
Send a message. Most tickets get a first reply within 24 hours.